Kubu Gajah Villas

Cancellation Policy

Cancellation policy

  • 100% refund at least 14 days before check-in and within 48 hours of booking
  • 50% refund at least 7 days before check-in
  • 0% refund less than 7 days before check-in (or early departure)

A booking is confirmed once a deposit has been paid.

Payment-processor and agency/commission fees are non-refundable.

This policy applies to direct bookings made with Kubu Gajah Villas.

For changes, contact us at stay@kubugajah.com.

Effective from 1 January 2025.